We believe that customer service is much more than a department. It's integral to everything we do. We have an old-fashioned approach: We actually answer the phone. Real people–with deep expertise–ready to answer your questions.
Our business hours are Monday through Friday, 6am–5pm Pacific Time, and Saturday and Sunday, 8am - 4:30pm Pacific Time, not including holidays. (844) 482-4800
We want you to be totally confident about every order you place, so we have a 90 day return policy to put your mind at ease. Our team is happy and available to provide product and sizing guidance. Please call or email us anytime and we will help you with an exchange or refund.
(844) 482-4800 firstname.lastname@example.org
Our business hours are Monday through Friday, 6am–5pm Pacific Time, and Saturday and Sunday, 8am - 4:30pm Pacific Time, not including holidays.
You can also process a return online with our Return Form
For days so snowy that the city shuts down, the Snow Lodge boot is more than ready to go outside. We started by choosing the finest shearling lining—a grade normally reserved for expensive coats. Even in the deepest snow, our winterized Snow Lodge boot, with the Hubbard GORE-TEX® waterproof construction and Vibram® Carrarmato rubber hiking sole, will keep your feet toasty dry and fully oblivious to the fact that it’s cold outside.
Premium full grain leather upper provides ample protection from the elements.
GORE-TEX® waterproof and breathable membrane keeps your feet dry, regardless of the conditions.
Full glove-leather lining delivers buttery soft feel and eliminates pressure points.
Vibram® all seasons sole provides confident footing and all day support in all weather conditions.
Fine shearling lining keeps your feet toasty warm and happy.
Time-saving side zipper for easy on and off.
Triple-Density memory foam insole, topped in silky smooth leather. Easily removed if you wish to use your own orthotics.