View Our Holiday Shipping Deadlines

Payments & Shipping


Payment Information

We can only accept payment made in US dollars and from domestic banks. We accept Visa, Mastercard, American Express, Discover and PayPal. Once your order is completed we will obtain credit card authorization for the full amount of your order. Only after an order has been shipped, will funds be withdrawn from your account. If an item is unavailable to ship immediately, the amount authorized for that item will be released within 48 hours.

If you pay using a debit card, your purchase will authorize immediate drawing of funds from your account.

Applicable taxes will be credited for returns or exchanges.

Shipping Information

At checkout you can choose from these shipping options:

  • UPS Ground

    Free — 4-6 Business days after processing

  • UPS 3 Day Select

    $18 — 3 Business days after processing

  • UPS 2nd Day Air

    $24 — 2 Business days after processing

  • UPS Next Day Air Saver

    $42 — Next business day after processing

Please note that UPS will only deliver on Monday through Friday, excluding holidays. Orders received by 11:00am Pacific Time Monday through Friday (excluding holidays) with an expedited shipping option will be shipped out the same day.

We are not able to ship to APO/FPO/DPO addresses.

Holiday Calendar

In observance of U.S. federal holidays for 2018, the Samuel Hubbard warehouse will be closed:

  • Monday, January 1
  • Monday, January 15
  • Monday, February 19
  • Monday, May 28
  • Wednesday, July 4
  • Monday, September 3
  • Monday, November 12
  • Thursday, November 22
  • Monday, December 24
  • Tuesday, December 25
  • Monday, December 31
  • Tuesday, January 1, 2019
  • Thursday, January 3, 2019
  • Friday, January 4, 2019

Orders placed on these days will be processed and shipped on the following business day.

Holiday Shipping Deadlines

Please follow the ordering dates below to ensure your gifts arrive in time for the holidays. Your Order must be placed by 11am Pacific time to be shipped the same day.

Hanukkah

Last day shipping method is available to arrive by November 30:

November 19: UPS Ground  Order by 11am PT
November 27: UPS 3 Day Select  Order by 11am PT
November 28: UPS 2nd Day Air  Order by 11am PT
November 29: UPS Next Day Air

 Order by 11am PT

Christmas

Last day shipping method is available to arrive by December 24:

December 11: UPS Ground  Order by 11am PT
December 19: UPS 3 Day Select  Order by 11am PT
December 20: UPS 2nd Day Air  Order by 11am PT
December 21: UPS Next Day Air  Order by 11am PT