Payments & Shipping
Payment Information
We can only accept payment made in US dollars and from domestic banks. We accept Visa, Mastercard, American Express, Discover and PayPal. Once your order is completed we will obtain credit card authorization for the full amount of your order. Only after an order has been shipped, will funds be withdrawn from your account. If an item is unavailable to ship immediately, the amount authorized for that item will be released within 48 hours.
If you pay using a debit card, your purchase will authorize immediate drawing of funds from your account.
Applicable taxes will be credited for returns or exchanges.
Shipping Information
At checkout you can choose from these shipping options:
- UPS Ground
Free — 4-6 Business days after processing
- UPS 3 Day Select
$20 — 3 Business days after processing
- UPS 2nd Day Air
$30 — 2 Business days after processing
- UPS Next Day Air Saver
$46 — Next business day after processing
Please note that UPS will only deliver on Monday through Friday, excluding holidays. Orders received by 11:00am Pacific Time Monday through Friday (excluding holidays) with an expedited shipping option will be shipped out the same day.
We are not able to ship to APO/FPO/DPO addresses.
Holiday Calendar
In observance of U.S. federal holidays for 2019, the Samuel Hubbard warehouse will be closed:
- Tuesday, January 1
- Monday, January 14
- Monday, February 18
- Monday, May 27
- Thursday, July 4
- Monday, September 2
- Monday, November 11
- Thursday, November 28
- Tuesday, December 24
- Wednesday, December 25
- Wednesday, January 1, 2020
Orders placed on these days will be processed and shipped on the following business day.
Holiday Shipping Deadlines
Please follow the ordering dates below to ensure your gifts arrive in time for the holidays. Your Order must be placed by 11am Pacific time to be shipped the same day.
Hanukkah 2019
Last day shipping method is available to arrive by December 20:
| December 9: | UPS Ground | Order by 11am PT |
| December 17: | UPS 3 Day Select | Order by 11am PT |
| December 18: | UPS 2nd Day Air | Order by 11am PT |
| December 19: | UPS Next Day Air |
Order by 11am PT |
Christmas 2019
Last day shipping method is available to arrive by December 24:
| December 11: | UPS Ground | Order by 11am PT |
| December 19: | UPS 3 Day Select | Order by 11am PT |
| December 20: | UPS 2nd Day Air | Order by 11am PT |
| December 23: | UPS Next Day Air | Order by 11am PT |
Weather-related or other shipping delays are beyond our control and Samuel Hubbard cannot guarantee UPS delivery dates.
