Gift Card FAQs
Coupons and discounts cannot be applied to e-gift card purchases. If other merchandise is included in your order, the coupon value will apply only to those items. Sales tax will not be applied to e-gift card purchases. If other merchandise is included in your order, tax will apply only to those items. Treat this e-gift card like cash. Samuel Hubbard will not be responsible for lost or stolen e-gift cards. Samuel Hubbard e-gift cards are transferable and contain no expiration date. Samuel Hubbard e-gift cards are non-refundable and cannot be exchanged or resold and cannot be redeemed for cash (except where required by law).
Yes, provided there is still a balance remaining on the card.
Yes. Once you have entered the first e-gift card code at checkout, select the gift card promotion box again and enter the next e-gift card code.
Yes, you may check your balance by calling customer service at (844) 482-4800.
No, at this time e-gift cards can't be reloaded.
Yes, e-gift cards are applied to the final order total which includes shipping and taxes.
It's the perfect gift any time of the year. Select the amount you would like to give. We e-mail it to the lucky recipient's inbox. It's that simple!
Samuel Hubbard e-gift cards don't have expiration dates or additional fees. The value of your e-gift card will only be reduced when used to make a purchase.
E-Gift cards can only be redeemed online at samuelhubbard.com or by calling 844.482.4800.
Order processing times may vary depending on the time of day the order is placed, but the recipient will normally receive the e-gift card within six hours after the order is placed and payment is authorized and verified.
You may purchase an unlimited number of e-gift cards.
There is no shipping charge for the e-gift card.
If your e-gift card amount will cover your entire order, including possible expedited shipping charges or sales tax, you do not need to submit your credit card information. If your e-gift card amount is not sufficient to cover your entire order, e-gift card funds will be applied to your order total first and any remaining amount will be covered by your credit card. On the Order Confirmation page, be sure to review the payment information and total charge of your order to confirm all details are correct.
If you would like to return an item that was purchased with a Samuel Hubbard e-gift card, your refund will be credited back to the original e-gift card that was used. Any funds charged to a credit card will be automatically credited to the same credit card.
No. You will only be charged the face value of the e-gift card.
Yes. To do so, enter your own email address in the "Recipient Email" fields or your physical shipping address in the "Delivery Details" field, enter your own name as the recipient name, and complete the transaction. When you receive your e-gift card alert via email, follow the instructions in that message to retrieve and redeem your e-gift card.
Simply personalize the e-gift card for your recipient, have it sent to yourself, and then print it. To do this, enter your own email address in the "Recipient's Email" field. Next, enter your recipient's name and your personal message on the gift card preview, and complete the transaction normally. You will receive an e-gift card alert via email. Follow the instructions in that message to retrieve your e-gift card, and then choose "Click to print this page." The resulting printout may be presented as a gift to the recipient.
A message is sent to the recipient informing them of your gift, with a code to redeem online. To redeem, the recipient enters the code at checkout into the gift card payment option.
No and no. Most standard office and household printers are equipped to print e-gift cards, and you do not need to print in color. Some printers produce great results, and older printers sometimes don't print certain images well, but the most important thing is that the code number below the e-gift card is clear. If it is not, you may need to install a new ink cartridge.
You may send it to an international recipient, but it can only be redeemed for product shipped to a U.S. address.
Please contact our customer service team at (844) 482-4800.